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Learn how your comment data is processed. It may also be called Echo / Sound Test Service or Skype Test. Find Skype test call in your contact list. Make sure that the right audio devices are selected for the test and then click Make a test call (Figure 1). In the sidebar, click Contacts and then click Skype. To make a test call with the desktop client (the option doesn’t exist in the browser client), click your avatar (picture) in the top bar and select Settings, then Devices. The Check Call Quality feature exists in Skype for Business Online and is requested on User Voice, where Microsoft’s 12 June response reports that the feature is “ currently being tested internally.” Well, Test Call has shown up in a number of tenants I used (all configured in targeted release), so it must be coming very soon. If you heard Echo’s voice and heard your recorded message, then your sound and microphone are working just fine and you are good to go. Search for the Echo / Sound Test Service contact.

She will prompt you to record a message, and then play it back for you so you’ll know right away if your sound is working. Which is where the ability to make a Test Call comes in. To check that your sound and microphone are working properly in Skype, you can make a test call to our friendly assistant Echo. Using a dedicated camera is a harder call because the quality of cameras available in workstations today is pretty good.īut even after you’ve settled on the hardware, you still don’t know how well it works from the perspective of other people on Teams calls. Usually, dedicated hardware is best and delivers better results than the microphone and speakers built into workstations. In this video we are going to show you how to use the echo or sound test service when using the Skype application on a Microsoft. Figuring out the best headset, microphone, and camera to use in Teams calls can be a pain.